QA Engineer - Team Returns

Eindhoven HQ

This is what you tell people at parties 👋

At Sendcloud we have an all-in-one shipping solution, where we automate the shipping processes for e-commerce. With more than 25,000 customers throughout Europe, and soon beyond, Sendcloud is aiming to become the leading shipping solution worldwide. We have a high performing environment and we get rewarded for all of our wins. Together with Sendcloud, I am on a mission to empower businesses with world-class shipping.

Who are we looking for? 🧐 

For our Returns team we are looking for a QA Engineer. In this position you will make sure that our system is behaving as expected, therefore you are helping our engineers with automations and implementations to optimize the performance.

We have 11 multi-disciplinairy engineering teams, existing out of a Product Manager, UX Designer/Researcher, Front-end engineers, Backend Engineers and a QA Engineer. We love automating and optimising our processes, we run thousands of unit-tests and a bunch of e2e tests, using Cypress, Docker and Chrome headless.

As part of Team Returns you will be responsible for enabling the merchants to offer a customer friendly return experience through the return portal, giving them options like drop off in store or to a service point and status updates.

Our perfect match💗

  • You have at least 3-5 years of experience in user acceptance testing and test automation
  • You have in-house experience within a software development environment or otherwise worked for a SaaS/ e-commerce client
  • You know how to implement and use CI and Test Automation tools for fast feedback cycles (we currently use Postman for API testing and Hoverfly for API virtualization)
  • You have coding skills so you can create automated regression tests yourself, besides the automation part, you are experienced in doing functional testing of stories in the sprint. We are using Cypress and Playwright for integration tests and Jest and Pytest for unit tests
  • You help the product owner and team by making sure we have unambiguous, testable requirements
  • You chart the course for our teams with regard to quality and test automation: you can make plans and execute them
  • Good written and oral communication skills in English

You share our core values;

  • 💩  No bullshit: we don’t like big egos, we like honesty, transparency & openness. Share your mistakes with us and learn from them!
  • 🎯  Grow & Win: keep on learning and improving, from each other, mistakes and by actively searching for ways to keep on developing your skills
  • 🎠  Have fun: you are not afraid to be yourself and you love to be surrounded by your awesome colleagues!


  • Working in an internationally oriented, fast-growing, certified Great Place to Work! 📌  
  • A good salary that grows with the company and your accomplishments
  • After 3 years of employment, you get a sabbatical of 4 weeks from us
  • Keep growing with a study budget of €2000,- per year!
  • Stay fit in our Sendcloud gym, weekly bootcamp sessions and weekly online yoga sessions!
  • Pension scheme
  • Discount on health insurance 
  • Access to many different discount programs, shop til you drop! 🛍


Apply now

Working with us has its perks ´❤️

We want our people to be and become the best version of themselves.
That’s why we offer you an awesome perks and benefits package to enjoy on—and off—the job.

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