Engineering Technical Writer

Eindhoven HQ

This is what you tell people at parties 👋🏼

At Sendcloud, we have an all-in-one shipping solution, where we automate the shipping processes for e-commerce. With more than 25,000 customers throughout Europe, and soon beyond, Sendcloud is aiming to become the leading shipping solution worldwide. We have a high performing environment and we get rewarded for all of our wins. Together with Sendcloud, I am on a mission to empower businesses with world-class shipping.

What will you do in this role 🤩

As an Engineering Technical Writer you will be responsible for taking complex, technical information and translating it into an easily understandable format. You will work closely with experienced engineers and managers to interpret contractual specifications, engineering drawings, reports, API documentation and other data to ensure production of technical documentation that complies with set requirements. You will spearhead training and answer questions from engineers regarding contractual and API specifications. Also, Engineering Technical Writer is expected to communicate and collaborate with engineering and non-engineering stakeholders (product) throughout the projects, as needed. 

Four essentials areas engineering technical writer will own and focus on:

  • API documentation  
  • Product related documentation (new feature releases) 
  • Internal platform (engineering) documentation 
  • Technical blog 

As an Engineering Technical Writer you preferably have some previous engineering experience and will be expected to be in charge of all the initiatives where technical documentation is required.  

Our perfect match 💗

  • You have at least 1 year of experience in engineering, QA or application support areas.
  • You have at least 3 years of experience writing technical documentation, including API related documentation. 
  • You have at least 1 year of experience with writing technical blogs.
  • You are fluent in English and able to review developers' documents and adjust where required.  

You share our core values;

  •  💩 No bullshit: We don’t like big egos, we like honesty, transparency & openness. Share your mistakes with us and learn from them!
  •  🎯 Grow & Win: Keep on learning and improving, from each other, mistakes and by actively searching for ways to keep on developing your skills
  •  🎠 Have fun: You are not afraid to be yourself and you love to be surrounded by your awesome colleagues!

Benefits 🎉

  • Working in an internationally oriented, fast-growing, certified Great Place to Work! 📌  
  • Flexible WFH policy (and €500 budget to get yourself a nice work setup)
  • Holidays: 28 per year on a full-time basis + a free holiday on/around your birthday 
  • After 3 years of employment, you get a sabbatical of 4 weeks from us 🌴
  • A good salary that grows with the company and your accomplishments
  • Keep growing with a study budget of €2000 per year!
  • Stay fit in our Sendcloud gym and weekly online yoga lessons!
  • Discount on health insurance 
  • Pension scheme
  • Access to many different discount programs, shop til you drop! 

Curious about the application process? Check it here!

Apply now

Working with us has its perks ´❤️

We want our people to be and become the best version of themselves.
That’s why we offer you an awesome perks and benefits package to enjoy on—and off—the job.

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