About us

Our History

What is Sendcloud? Sendcloud is a shipping platform for e-commerce, born out of a first-hand, real frustrating experience of being a small business owner.

Back in 2011, Rob, Bas, and Sabi were running an online store selling phone accessories. Things were great, and the business was growing.

While payments were fully automated, shipping wasn’t: it was a cumbersome process requiring a lot of manual work. Shipping costs were too expensive, and as a small store, they were getting poor customer service compared to larger companies.

“Screw this, let’s do it ourselves!”

Shipping was limiting their ability to compete and grow their business, so they started looking for a solution. Unable to find one for months, the lightbulb moment suddenly came, along with a few drinks, on one fateful night spent brainstorming in a pub: “Screw this, let’s do it ourselves!”.


Our product

Sendcloud is an all-in-one shipping platform for e-commerce that accelerates international growth. Our integrations with major European carriers and e-commerce marketplaces mean shipping is simplified no matter what, where, or how much you ship. That’s our pledge!

With Sendcloud, online retailers can save time on shipping and increase conversions by optimizing checkouts, offering branded tracking, and empowering seamless return processes for their customers. Everyone should be able to scale internationally, not just huge enterprises. That’s why we are on a mission to make shipping as easy as possible and turn it into a competitive advantage!

Our values

Are you a somewhat crazy, ambitious go-getter? Do big egos give you the ick? Then you’ll feel right at home here! Everything we do at Sendcloud is led by three core values that drive us to thrive and disrupt the status quo with exciting new ideas. If something doesn’t meet our values, we don’t do it—simple.

No bullshit

Building something new requires trust, so we value a transparent, open culture based on freedom and responsibility. We believe in giving feedback with good intent: we frequently host trainings on how to best welcome it and deliver it so that we can all grow together. Ultimately, that’s how we create winning teams—by acknowledging our failures and learning from others’ perspectives.

Grow & Win

To achieve our mission, we foster an environment where Sendclouders can grow, learn, and win. Growth is not only possible here—it's highly encouraged! Everyone at Sendcloud has access to the right tools to develop themselves and put in their best work, so that their great ideas can come to life. We believe in celebrating our wins and giving the recognition every star player deserves!

Have Fun

We don’t take ourselves too seriously, we think having fun is the key to success and happiness—on and off the job. Connect with your colleagues over a game of pool, celebrate your successes over a beer, and go loco at one of our (in)famous company parties. Be yourself, even if you’re a little crazy. We hire you for being you, so have fun and enjoy the ride!

Years in business