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At Customer Success, we are the maestros conducting the Sendcloud orchestra, playing the notes we collect from our customers. That’s music to our ears!
As trusted advisors, we advocate for our clients internally while showcasing our business, providing strategic consulting and advising them on our product.
We are a tightly-knit group divided into three teams: SMB, Enterprise, and Customer Experience & Growth. Our teams' responsibilities often overlap, creating a unique caring-for-the-other vibe! We always keep it light by helping each other out, having fun together, and celebrating our wins in style! 🕺
No matter what we do, we always do it from our shared passion of customer excellence. Ultimately, successful customers are the best recipe for everyone to grow and win!
We want our people to be and become the best version of themselves.
That’s why we offer everybody at Sendcloud an awesome perks and benefits package to enjoy on—and off—the job.
Develop your personal and professional skills with in-house trainings and a €2000 study budget.
Friday drinks and paid-for team parties aren’t a special treat, they’re part of our culture. Work, then play!
Stay healthy and fit with our Sendcloud office gym and weekly group bootcamp sessions.
Gain proficiency and confidence in Dutch and English with complimentary in-house language classes.
Enjoy our flexible model and hybrid working options to find the best work-life balance.
Get a discount on your health insurance and secure your future with our company pension plan.
Once every three years, you get a four-week sabbatical on top of your holidays. Go make that world trip!
We offer expert expat assistance to internationals willing to move within range for us. Read more.