IT Specialist

📍This is an on-site role based in our HQ in Eindhoven. We are only taking applications from people living & based in the Netherlands.

This is what you tell people at parties 👋

Sendcloud is the complete shipping platform for e-commerce – enabling retailers, marketplaces, and fulfillment companies to scale their operations while delivering great shipping experiences. Born from a genuine need for a better way to ship, we’ve grown into one of Europe’s leading shipping platforms. Trusted by over 28,000 e-commerce businesses, Sendcloud is on a mission to solve shipping globally.

What you will do in this role 🧐

We’re looking for a full-time IT Specialist to join our team in Eindhoven. Someone who has a proactive attitude likes to unburden colleagues and simply takes care of the backbone of any organisation: IT 💻

Joining Sendcloud’s Security & IT Team, you will be helping out your colleagues with all hardware and software issues. We are fully cloud based, using industry leading technologies (Google Workspace, Slack, Okta and various AI tools, such as ChatGPT/Gemini, etc.).  We are not your old-school ICT or boring on-premise company.😉

Your responsibilities 🤴

• Managing all types of requests in our IT Service Desk.

• Managing our IT assets (Laptops, Phones, Zoom Rooms, etc.)

• Being the first point of contact for all IT questions

• Coming up with improvements to manage our hardware and software stack

• Proactively looking out for opportunities to automate or simplify the way we do things

So; do you want to work in an international, high-growth environment, performing various tasks, where no one day is the same? Then we have the challenge for you.

Our perfect match 💗

• A finished study (MBO) in ICT or a related field

• Dutch speaker & excellent English skills (written and spoken)

• A communicative person with a strong interest in IT topics (of course)

• Located in or near Eindhoven (this is an in-office job with a lot of flexibility)

• A proactive attitude & creative problem-solving skills 

• Independence & being able to manage your own time and tasks 

You share our core values;

• 💩 No bullshit: We don’t like big egos, we like honesty, transparency & openness. Share your mistakes with us and learn from them!

• 🎯  Grow & Win: Keep on learning and improving, from each other, mistakes and by actively searching for ways to keep on developing your skills

• 🎠  Have fun: You are not afraid to be yourself and you love to be surrounded by your awesome colleagues!

Benefits 🎉

• Work within a vibrant, evolving, young and International company certified Great Place to Work! 📌  

• Competitive salary

• Holidays: 28 per year on a full-time basis + a free holiday on/around your birthday 🎂

• After 3 years of employment, you get a mini-sabbatical of 4 weeks 🏝

• Keep growing with a study budget of €2000 per year (you can freely choose to use it for books, courses, seminars or certifications) 🎓

• WFH budget of €500, so you can get yourself a nice setup 🖥️

• Stay fit in our Sendcloud gym 🏋️

• Pension scheme

• Discount on health insurance 

• Travel compensation

• Access to many different discount programs, shop til you drop! 🛍️