Security & IT

Information Security Officer

Eindhoven HQ

This is what you tell people at parties 👋

At Sendcloud we have an all-in-one shipping solution, where we automate the shipping processes for e-commerce. With more than 25,000 customers throughout Europe, and soon beyond, Sendcloud is aiming to become the leading shipping solution worldwide. We have a high performing environment and we get rewarded for all of our wins.  Together with Sendcloud, I am on a mission to empower businesses with world-class shipping.

The life of an Information Security Officer👮‍♂️

Sendcloud has been investing heavily in our security posture in the last few years. We have been ISO 27001 certified since early 2020. Are you up for a new challenge and ready to take on the management of our ISMS, security strategy & roadmap? 

You will be taking over responsibility for our Information Security Management System under ISO 27001:2022 (we are migrating to the new standard in 2023). Planning all events surrounding our certification (internal/external audits, risk assessments, pen tests, etc.). Your strong project management skills and structured way of working ensure that our security roadmap is executed, according to the security strategy. You will work closely with all departments at Sendcloud to get a bird’s eye view of what is happening throughout our organization. Centralizing the right people when major incidents happen as the major incident manager. Working with others on new project initiatives and improving our risk register.

This role is hosted in our Information Security & IT team, which falls under our COO (acting CISO). As processing data is our core business, the focus of this role is quite broad. We not only focus on our platform and development team, but also on our non-development teams, like Customer Service, Sales, Marketing and HR. You will perform annual Risk Assessments, handle incidents, investigate data flows and perform monthly and quarterly meetings with top-level management. Understanding our operations + a security mindset is your strength. We expect you to independently draft and execute a broader plan to move our (‘security’) organization to the next level 🚀.

Read more about our Security & Team team here!

On a daily basis, you will 💻

  • Manage and execute our ISMS & PDCA Cycle as described in the ISO 27001 framework.
  • Improve the security around the systems & applications we use at Sendcloud.
  • Deal with stakeholder management (both internal and external).
  • Perform vendor reviews, recommendations and selection.
  • Proactively come up with ways to improve the security of our organization.
  • Write and update Information Security policies, guidelines & tips and tricks.
  • Spread awareness throughout our organization.

Our perfect match has 💙

  • Interest in and passion for Information Security.
  • A focus on getting things done, you don’t want to just talk about making changes.
  • Finished relevant training or courses regarding information security.
  • A degree in a technical or business field of study (or relevant working experience).
  • Very strong project management and stakeholder management skills.
  • 0-3 years of experience working in a relevant role (under the ISO 27001:2013 standard).
  • Technical understanding, combined with business savviness to not only think about what to improve, but to implement as well!
  • A strong business focus: We don’t only want ‘technical or theoretical’ solutions. Solutions should work for us, not the other way around.
  • A strong learning mentality & natural curiosity.

You share our core values;

  • 💩  No bullshit: We don’t like big egos, we like honesty, transparency & openness. Share your mistakes with us and learn from them!
  • 🎯  Grow & Win: Keep on learning and improving, from each other, mistakes and by actively searching for ways to keep on developing your skills
  • 🎠  Have fun: You are not afraid to be yourself and you love to be surrounded by your awesome colleagues!

Benefits 🎉

  • Working in an internationally oriented, fast-growing, certified Great Place to Work! 📌  
  • Flexible Work from home policy (and €500 budget to get yourself a nice work setup).
  • Holidays: 28 per year on a full-time basis + a free holiday on/around your birthday.
  • After 3 years of employment, you get a sabbatical of 4 weeks from us. 🌴
  • A good salary that grows with the company and your accomplishments.
  • Keep growing with a study budget of €2000 per year!
  • Stay fit in our Sendcloud gym and weekly online yoga lessons!
  • Discount on health insurance.
  • Pension scheme.
  • Access to many different discount programs, shop til you drop! 

Curious about the application process? Check it here!


Apply now

Working with us has its perks ´❤️

We want our people to be and become the best version of themselves.
That’s why we offer you an awesome perks and benefits package to enjoy on—and off—the job.

Read more