Operations Specialist (Marketing)

Marketing Ops Specialist

This is what you say at parties 👋

Sendcloud is one of the fastest-growing tech companies in Europe. We have developed an all-in-one shipping solution, where we automate the shipping process for e-commerce. With over 25,000 customers in Europe and many more in the future, we are quickly becoming the No.1 shipping platform worldwide. We have an environment where growth and development is very important, and we are rewarded for our performance.

What you will do in this role 🧐

As a Marketing Operations specialist at Sendcloud, you will play a crucial role in driving the success of our marketing initiatives. You will be responsible for managing and optimising our marketing technology stack, developing and implementing marketing processes, and supporting data-driven decision-making. Your expertise in marketing operations will enable the marketing team to execute campaigns effectively, measure their impact, and continuously improve our marketing efforts. This is an exciting opportunity to join a fast-growing tech startup and make a significant impact on our marketing operations.      

Your responsibilities 

• Responsible for managing & configuring our marketing tech stack (Hubspot & Customer.io). 
• Develop automations, integrations, and dashboards to support marketing initiatives.
• Assist the marketing team with campaign setup, execution, and optimization across channels, including digital, events, and webinars in HubSpot and Customer.io.
• Troubleshoot technical issues within marketing systems to ensure smooth campaign execution and data accuracy.
• Run analyses to identify growth opportunities and measure campaign success
• Collaborate with revenue stakeholders and leaders to drive process improvements
• Liaise between the marketing, sales, and operations departments to tightly align business objectives
• Maintain data quality by regularly reviewing source tracking, updating workflows, and refining logic as needed.

Our perfect match 💗

• You have at least a bachelor's degree in marketing or a related field
• You have at least 2 years of experience in marketing operations or similar roles
• You have experience with Hubspot or other marketing automation tools (e.g. Marketo, Pardot) 
• You have a deep understanding of digital marketing, marketing automation, and systems administration
• You’re an excellent communicator – you have experience working cross-functionally with multiple revenue departments 
• Familiarity with e-commerce and logistics industry is a plus

You share our core values:
💩  No bullshit: we don’t like big egos, we like honesty, transparency & openness. Share your mistakes with us and learn from them!
🎯  Grow & Win: Keep on learning and improving, from each other, mistakes and by actively searching for ways to keep on developing your skills
🎠  Have fun: you are not afraid to be yourself and you love to be surrounded by your awesome colleagues!

Benefits 🎉

• Working in an internationally oriented, dynamic and certified Great Place to Work (4th place of NL Large companies category)! 📌  
• A good salary that grows with the company and your accomplishments
• 28 holidays per year on a full-time basis + a free holiday on/around your birthday 🥳  
• After 3 years of employment, you get a sabbatical of 4 weeks from us
• Keep growing with a study budget of €2000,- per year!
• Stay fit in our Sendcloud gym, weekly bootcamp sessions!
• Pension scheme
• Discount on a health insurance 

Curious about the application process? Check it here!